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![Customer Service Quiz [Questions & Answers]](https://res.cloudinary.com/dn1j6dpd7/image/fetch/c_fill,f_auto,g_auto,h_380,q_auto,w_380/https://success-cms.labs.livechatinc.com/app/uploads/2020/03/bg_blog2-8-1.png)
Basic Customer Service Skills Quiz Are you a support pro? Test your knowledge in our free customer service test. Please read all the possible answers before picking the right one! 1. Providing an answer in a customer’s original words: A. shows empathy B. isn’t necessary C. is... read more
ConnectGrowSupport8 min read | Jun 13 | Jacquelyn Dunham
What if your customer support was so good it became your company’s most effective marketing tool? Imagine turning routine interactions into moments that build genuine,... read more
ConnectGrowSupport48 min read | Jun 09 | Jacquelyn Dunham
Great support turns a quick sale into a lasting relationship - and often a vocal advocate. Learning how to create those moments is the most valuable skill in business... read more
Sell11 min read | Feb 13 | Jacquelyn Dunham
Imagine you've successfully piqued the interest of potential customers in your product or service. They've shown curiosity, even enthusiasm, but when it comes to sealing... read more
11 min read | Feb 13 | Jacquelyn Dunham
Imagine you've successfully piqued the interest of potential customers in your product or... read more
13 min read | Jan 23 | Jacquelyn Dunham and Natalia Misiukiewicz
Every business starts with a simple goal: to meet customer needs. But just meeting... read more
12 min read | Dec 09 | Jacquelyn Dunham
Have you ever had a frustrating experience trying to get customer support? Maybe you were... read more
Sell11 min read | Feb 13 | Jacquelyn Dunham
Imagine you've successfully piqued the interest of potential customers in your product or service. They've shown curiosity, even enthusiasm, but when it comes to sealing... read more
Support13 min read | Jan 23 | Jacquelyn Dunham and Natalia Misiukiewicz
Every business starts with a simple goal: to meet customer needs. But just meeting customer needs isn’t enough anymore. You need to stay ahead, figuring out what people... read more
Support12 min read | Dec 09 | Jacquelyn Dunham
Have you ever had a frustrating experience trying to get customer support? Maybe you were on hold for hours or passed around from agent to agent without a solution. It's... read more
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